Privacy Policy
Your privacy is important to us
website disclaimer & privacy policy
The information contained in this website is for general information purposes only. The information is provided by Guitar Breaks and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
This privacy policy sets out how Guitar Breaks uses and protects any information that you give to Guitar Breaks when you use this website.Guitar Breaks is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.Guitar Breaks may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01.01.2022 and is in line with GDPR guidance.
At Guitar Breaks we take your data seriously, so we have a dedicated data controller called Ian Edwards who you can contact at any time. Just email enquiries@guitar-breaks.com and title your email ‘Data Controller Request’.
name and job title
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
This information is normally collected when you: register to receive information, purchase services, complete a contact form, sign up to a newsletter, enter a competition.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:Internal record keeping:
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
Security:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies:
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites:
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information:
Under the GDPR we respect your rights to access and control your personal data. This includes:
– Access to personal information
– Correction and/or deletion of personal information
– Withdrawal of consent
– Data portability
– Restriction of processing and objection
– Lodging a complaint with the Information Commissioner’s Office
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at enquiries@guitar-breaks.com
We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email enquiries@guitar-breaks.com or write to Guitar Breaks, 6 Vale Court, Station Approach, Ash Vale, Surrey, GU12 5QB, UK.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at enquiries@guitar-breaks.com. We will promptly correct any information found to be incorrect.
How long do we keep your personal data for?
As you have consented to us holding your data for the purposes of receiving information related to Guitar Breaks, we are required by law to review our data records and retention schedules when reasonably necessary. Therefore we commit to retaining your information on file for 10 years. At that point we will contact you to see if you still wish to be included in our data set. You can contact us at any time throughout this period and ask for your details to be updated or removed from the database, by emailing enquiries@guitar-breaks.com.